About IGS Managed Services
Personalised IT managed services for your unique business needs
IGS Managed Services offers monitoring and support services designed to meet the unique requirements of your business. Our personalised managed services help you streamline your IT operations, reduce downtime, and improve overall performance, allowing you to focus on your core business activities.
Our expert personnel work closely with you to understand your specific needs and challenges, providing incident reporting, advice, and critical security release. With IGS Managed Services, you can rest assured that your IT environment is in good hands; feel confident with us as your preferred IT managed services provider and digital transformation partner in Malaysia.
IT Managed Services
Innovative managed services for an efficient IT environment
Our range of advanced IT managed services are designed to improve the availability, security, and efficiency of your IT environment. Focus on growing your business while we manage your critical IT infrastructure leveraging on our skills and experience. Our managed services are available for both on-premise and on the cloud.
Managed Infrastructure
Improve the availability and uptime of your IT environment while reducing the costs and hassles from self-managed infrastructure.
Protect your business from cyber threats with 24/7 advanced managed security services, including antivirus, firewalls, and intrusion detection systems.
Your most valuable asset is your data — Keep your valuable data safe and accessible with a comprehensive backup plan.
Transform your IT operations with cutting-edge infrastructure and a comprehensive roadmap tailored to your business needs with our managed hardware services.
Managed OS
Preserve the optimal condition of your mission-critical systems with up-to-date software versions and security patches. Keep your systems secure and efficient.
Ensure business continuity in the event of a disaster with comprehensive backup, recovery planning, testing, and implementation.
Benefits of IGS Managed Services
We provide remedies to your pain points with IGS Managed Services
Discover how IGS Managed Services can help you manage the pain point in your IT infrastructure and enhance your IT capabilities.
Focusing on what truly matters to your business
Eliminate the hassle of in-house IT management and start driving growth for your business. We get it, managing an entire team can be time-consuming.
You can acquire experts that are specialised monitoring, maintenance, management & IT support with IGS Managed Services. Let us help you be ahead of the game while saving valuable time and resources.
Challenges in recruiting IT roles
Finding the right talents to fit the specialised requirements you need has its set of challenges and difficulties. Hiring and retaining IT talents can get costly too, especially for specific skillsets or in high-demand locations.
With our team of certified professionals, you can eliminate the need to hunt for IT talents and skip the long process of onboarding. We’ll bring our best resident engineers to you instead!
Fortifying risk mitigation
Meeting compliance standards and protecting your business from the increasing threat of cyber-attacks is an uphill battle. IGS Managed Services provides advanced managed security services backed by monitoring, incident reporting and proactive support to keep your business secure.
We also offer comprehensive backup and disaster recovery planning, testing, and implementation to ensure that your business continuity is maintained in case of a disaster.
Tackling budget restrictions
Your IT requirements are unique to your business, and meeting those requirements are usually subject to budget availability. With IGS Managed Services, we’ll create the roadmap for you while you call the shots.
We will assist you in planning your IT expenditure, so you don’t waste valuable resources. Our team of experts provides quick responses to issues, our proactive and localised support are designed to minimise communication errors while ensuring your business continuity.
Contact Us
Experience seamless IT managed services with IGS
Let IGS take care of your IT environment, so you can focus on driving your business forward. With IGS Managed Services, both your on-premise and cloud-based IT infrastructure are in expert hands. Don’t wait, transform your IT operations today.
Why IGS Managed Services?
Why do our clients choose our IT managed services?
As one of Malaysia’s leading IT managed services provider, our managed services allow your company to concentrate on key projects and strategic goals rather than day-to-day operations.
Single Point of Contact
We offer a more efficient consolidated management to ease communication for support and advice.
Resident Engineers
We have inhouse manpower for IT administration and support, eliminating errors and delays from outsourced services.
Monitoring & Troubleshooting
We monitor your hardware and software, alert if there are any abnormal activity, and take action once acknowledged.
Localised Support
Our support team is 100% local, minimising communication errors and to eliminate issues from time zone gaps.
Proactive Support
We adhere closely to our 15-minutes rapid response time policy and proactively update statuses on environment.
Record & Report
We document all issues to reduce troubleshooting time and to report on the products / services covered.
Consultation & Advisory
With our expertise, we are capable of providing professional advice and offer suitable solutions.
Certified Professionals
Our personnel are accredited according to the rigorous standards held by industry regulators.
Comprehensive Coverage
We provide various packages are available to cover a wide range of products and services.
Partners
Powering your business with comprehensive coverage on our managed services
We offer our enterprise clients coverage on an extensive line of products and services, designed to fortify your business.
Contact Us
Leverage on our skills and move to a proactive approach with us
Discover how IGS Managed Services can transform your business with a free consultation with our IT specialists. Take the first leap to digitally transform your business.
Frequently Asked Questions
Managed IT services involve outsourcing the management of IT infrastructure and systems to an external provider. This includes tasks like hardware and software maintenance, network monitoring, and security measures. At IGS, we offer comprehensive IaaS/PaaS solutions and monitoring services for your infrastructure. Our IT environment support services cover hardware, software, network, and security management. Outsourcing IT management to providers like IGS allows enterprises to focus on their core business while benefiting from expert support and optimised performance.
We provide a comprehensive range of managed services, both on-premise and on the cloud. Our offerings include Managed Security, Managed OS, Managed Hardware, Managed Infrastructure, Managed Backup, and Managed Disaster Recovery. Each of these services is designed to cater to the specific needs of our clients, ensuring their IT environment is secure, optimised, and resilient.
Managed IT services provide a proactive and cost-effective approach to maintaining and securing your IT systems. By outsourcing these services, businesses can focus on their core operations and leave the technical aspects to the experts.
Our managed services are customised and tailored to each of our clients. Therefore, the cost may vary depending on the specific needs of your business. Please contact us to learn more about our pricing for your business.