24/7 Onsite IT Support
Equipped with skilled and certified professionals, IGS Support provides round-the-clock support and customised plans based on your organisation’s goals and requirements. Localised support, secure and dependable service; you can rest assured that your company is in good hands with us.
Why IGS Support?
Affordable Pricing
Quality services charged in Malaysian Ringgit (MYR).
Single Point of Contact
We provide exclusive email and call support for our clients.
Certified Professionals
Our personnel are specialists in executing various solutions.
Reliable & Secure
All of our personnel are based locally here in Malaysia.
24/7 Onsite Support
Receive around the clock support whenever you need it.
Customised Support
Custom managed services and post-support based on your needs.
IGS Support Escalation Flow
01
Contact Customer Hotline
After receiving the problem narrative, we issue a new ticket number or update customer on status.
02
On-Duty Engineers Alerted
Our duty engineers or managers will troubleshoot the problem with Intended Resolutions.
03
Updates
Once the issue is marked as resolved, we will document and close the ticket.
Our Coverage
Whether you’re looking to enhance your IT management or engage our support services, we can help you achieve your organisation’s goals. We offer our corporate clients coverage on an extensive line of products and services designed to fortify your business.
Improve your business' efficiency with IGS Support today
Get a free consultation today with our specialists. Find out more about how IGS Support can transform your business.