24/7 Onsite IT Support

Equipped with skilled and certified professionals, IGS Support provides round-the-clock support and customised plans based on your organisation’s goals and requirements. Localised support, secure and dependable service; you can rest assured that your company is in good hands with us.

Why IGS Support?

Affordable Pricing

Quality services charged in Malaysian Ringgit (MYR).

Single Point of Contact

We provide exclusive email and call support for our clients.

Certified Professionals

Our personnel are specialists in executing various solutions.

Reliable & Secure

All of our personnel are based locally here in Malaysia.

24/7 Onsite Support

Receive around the clock support whenever you need it.

Customised Support

Custom managed services and post-support based on your needs.

IGS Support Escalation Flow


Contact Customer Hotline

After receiving the problem narrative, we issue a new ticket number or update customer on status.


On-Duty Engineers Alerted

Our duty engineers or managers will troubleshoot the problem with Intended Resolutions.



Once the issue is marked as resolved, we will document and close the ticket.

Our Coverage

Whether you’re looking to enhance your IT management or engage our support services, we can help you achieve your organisation’s goals. We offer our corporate clients coverage on an extensive line of products and services designed to fortify your business.

Improve your business' efficiency with IGS Support today

Get a free consultation today with our specialists. Find out more about how IGS Support can transform your business.